OPIN Europe

OPIN offers a centralised platform designed to protect online retail and logistics by authenticating every event in the supply chain. It aims to stop automatic refunds, failed deliveries, and missing shipments by providing total visibility without friction for customer service teams. Leveraging blockchain resiliency and decentralization, OPIN enables all supply chain actors to share a single source of immutable, auditable data for instant dispute resolution and fault finding. The platform introduces virtual shipment labelling to remove the need for physical ticket printing and standardises the receipt process for online orders. It focuses on ensuring valuable shipments reach the correct recipients securely, potentially replacing traditional signatures with digital ID authentication, and provides customer care support.