Help.center

Help.center is a powerful AI-driven solution for companies aiming to enhance customer support efficiency. The platform’s AI engine provides immediate answers, deflecting simple queries and reducing ticket volume. Customers can access an AI search tool or chatbot on your website for quick assistance. When necessary, queries are automatically escalated to human support via email. The shared inbox feature helps teams streamline communication and manage customer interactions effectively. The AI continuously updates its knowledge using public resources and external content. This helps businesses improve customer satisfaction while minimizing support costs.