Spixii

Spixii Conversational Process Automation (CPA) platform delivers powerful self-serve allowing prospects, customers and third parties to be more in control and do more without waiting on the phone or online for someone to reply to their query. Integrated with core systems, the automated conversations create personal journeys allowing organisations to efficiently deliver their high-value services online e.g. giving a quote on a product, opening an account, making a change or logging a claim on an insurance policy. Spixii platform provides real-time conversation and process analytics used for continuous improvement of the CX and operational performance.